Speaker Biographies

Jeryl Anderson
Mrs. Anderson has been a Telecommunicator for over 25 years. Currently she works for Orange County Emergency Services, where she is the Recruitment and Outreach Coordinator.  Mrs. Anderson owns her own training company (JBEST Training and Consultants, LLC) and is an active Adjunct Instructor for the APCO Institute. Jeryl has been a certified instructor since the 1990's and has vast experience in classroom presentation to include, but not limited to, curriculum and testing development. Jeryl is an experienced online instructor, conference speaker and event coordinator. Jeryl is an ENP through National NENA and RPL through National APCO. She is also active in the NC Chapter of APCO as the incoming Chapter President and member of the APCO Executive Board. Mrs. Anderson is also one of the Training Coordinators the NC Chapter of APCO.

Tony Bardo 
Mr. Bardo has over 30 years experience with strategic communication technologies that serve the complex needs of government. Since joining Hughes in January 2006 as assistant vice president of Government Solutions, Bardo is responsible for providing Hughes managed network broadband solutions and applications to Federal, State, and Local governments. Prior to Hughes, Bardo was with Qwest Government Services in senior sales and marketing roles serving US Government Civilian Agencies, and at MCI in the government markets group where he was executive director for civilian agencies. During his tenure, his teams managed programs for the Federal Aviation Administration’s national air traffic control network, the Social Security Administration’s toll-free network, the U.S. Postal Service Managed Service Network, and the U.S. General Services Administration’s FTS2001. Mr. Bardo is a 1974 graduate of Virginia Tech where he majored in economics with a minor in public communications. He serves as Chair of the Networks and Telecommunications Shared Interest Group (SIG) for the Industry Advisory Council, an advisory body to the American Council for Technology (ACT).

Sherri Bush 
Ms. Bush serves as project manager with L. R. Kimball, a CDI Company. She has spent her entire career in PSAPs as a telecommunicator, manager and as a consultant.

Stephanie Conner, ENP
Ms. Conner has 16 years’ dispatch experience. She is currently the Director in Surry County, and began her career as a part time telecommunicator, worked up through full time, supervisor, assistant director to now director. She is an ETC instructor and obtained her Emergency Number Professional certification in Oct of 2014. She is currently enrolled in the Registered Public Safety Leader course and is scheduled to complete in Oct of 2016. In her spare time she enjoys spending time with her family, participating in relaxing activities outside and cheer on her kids in sports.

Dave Corn
Mr. Corn is the project manager for NG9-1-1 in North Carolina. Red Grasso is on the NC FirstNet team.

Jay Dornseif
Mr. Dornseif is currently a technical (voting) committee member of NFPA 1221 and the chair of NFPA 1061. He participates on the NFORS (National Fire Operations Reporting System) committee and the National Telecommunicator Training Guidelines. He has 23 years of experience in the fire service from firefighter to Asst. Chief, and is currently a Master Instructor for the International Academies of Emergency Dispatch.

Dane DuPont
Mr. DuPont is the Lead Client Communications Specialist for ECaTS 911.  He has been working with ECaTS for two and a half years and has obtained a substantial amount of knowledge about emergency call handling. He lives in Sacramento, CA and works out of the ECaTS office in Roseville, CA. He looks forward to making new connections in the industry and will be able to answer any ECaTS related questions that you may have.

Clyde Eller 
Mr. Eller is the Southeastern Regional Manager for Public Safety for NICE Systems. Clyde has close to two decades of Public Safety experience, specializing in Next Gen 9-1-1 and new technologies in the areas of recording and multimedia incident information management. In his role at NICE he has consulted with many public safety agencies in the Southeastern U.S. and has presented educational sessions at many NENA and APCO conferences.

Tyler Enslin
Tyler has gone from instructor to Regional Director to National Director in just 3 years. Tyler has received outstanding recognition by those in his audience, which has enabled him to work with State and National agencies across the country. From Fortune 500 companies and large organizations like GlaxoSmithKline, Coldwell Banker, Keller Williams Realty, Long & Foster, Women’s Council of Realtors, Sinclair Broadcast Group, to hundreds of small groups, Tyler rarely passes on an opportunity to get his message across. You will find his ability to connect with, get in touch with, and affect you, to be a tremendous asset to all areas of your life.

Lisa Fulton
Ms. Fulton has over 24 years of experience in public safety, serving the past 14 years in a management position.  She began her career the with Metro Nashville Police Department in 1992 as an Operations Specialist and joined the Emergency Communications Center (ECC) staff in 1994.  She currently serves as the Manager of the Metro Nashville ECC.  She has worked with the Lafayette Group since 2012, providing Continuity of Operations, Public Safety Communications Center and Dispatch training courses. 

Connie R. Gartin
Connie is from Sanford, in Lee County, NC. She has been with the NC Highway Patrol since February 1992. She is a Shift Supervisor and is the Patrol's Communications Training Officer Coordinator and Lead Instructor.

Tony Harrison
Mr. Harrison is a national leader in public safety and one of the best trainers. He has presented at the last 20 APCO international conferences. He has more than 30 years public safety communications experience, BA in criminal justice, MA in urban affairs, APCO life member and ENP.

Sheila Hanna, RPL
Ms. Hanna is the Education and Training Administrator for APCO Institute. She started her career as a 911 Telecommunicator in South Carolina where she served as a Training Coordinator, 911 Coordinator and Quality Assurance Coordinator. Sheila has been greatly exposed to the lives of Veterans who have experienced PTSD. Her brother and boyfriend both served in Desert Shield and Desert Storm. She has several family members who also serve in the Armed Forces, to include her son.  Sheila resides in South Carolina with her dog Pebbles. She can be contacted at hannas@apcointl.org 

Greg Hauser
Greg is the current Communications Center Manager for Charlotte Fire Communications. Greg is a nationally certified COML instructor, as well as an APCO certified instructor. Greg holds a masters certificate from the University of North Carolina at Chapel Hill in Community Preparedness and Disaster Management. Greg is a member of the North Carolina 911 board representing the North Carolina Fire Service, and a certified ENP.

Janet King 
Mrs. King has over twenty years experience in public-safety and currently serves as a Shift Lieutenant with Randolph County Emergency Services. There she serves as a Certified Communications Training Officer and is an active member with the Randolph County Emergency Services training team. Also, retired with 21 years service with Seagrove Fire Department. Janet currently serves on the NC APCO Executive Board as a Regional Ambassador, and previously served as NC NENA Executive Board. Janet will tell you, "this is truly my niche in life, my path that God has blessed me with, I am grateful to be one of the chosen ones that can help others during their crisis."

Red Grasso 
Mr. Grasso is on the NC FirstNet team.

Joni Grubb 
Mrs. Grubb has 26 years’ experience, EMD EPD, EFD and CPR certified, Critical Incident Stress Debriefer, General Instructor through NC Justice Academy, Associates Degree in Paralegal/Criminal Justice from DCCC, Bachelor’s Degree in Criminal Justice from Western Carolina. Has been involved over the years in Ladies Auxiliary for Volunteer Fire Dept. Married for 16 years, Mother of two, Nana to 3 boys.

Bill Kinch 
Mr. Kinch has 33 years’ experience in the emergency medical services industry and pre-hospital care environment, Bill has become an expert in emergent call processing, project management, and EMS System Consulting. For the past twenty-three years Bill has specialized in the design, development and operation of emergency communications systems and organizations, Public Safety System deployment, and resource allocation. Bill is the force behind the vision, design and overview of the Healthcare Response concept, including a successful testing and launch of the concept in England and Tampa, Florida.

Alisha Kuleski
Ms. Kuleski has worked in public safety with the Putnam County Sheriff’s Office in Palatka, Florida for the past 22 years, serving as a 911 call taker, radio dispatcher, and training officer and a dispatch center shift supervisor.  She served as Assistant Chief of the Communications Bureau for nearly 7 years and in 2013 was promoted to the rank of Captain to serve as Chief of the Communications Bureau managing the 911 Center.  Throughout her career, she has had an avid interest in tactical dispatching and implemented the tactical dispatch team at the Putnam County Sheriff’s Office.  During 2005, Alisha assisted with Hurricane Katrina relief in Mississippi, to include reestablishing emergency communications for the public safety personnel involved in the clean-up and security activities.  She is a certified COML and is well-versed in the ICS policies and procedures.  Since joining the Lafayette Group during 2015, she has provided a variety of communications and dispatch related training courses.  

Brandy Lankford
Brandy is the current Operations Manager of Charlotte Fire Communications. Brandy holds an Associate of the Arts Degree from Rowan Cabarrus Community College as well as a management certificate from the University of North Carolina at Charlotte’s Fire and Rescue Management Institute. Brandy is the acting North Carolina State TERT Coordinator. Brandy is an APCO certified instructor as well as a certified ENP.

Eddie Lau
Mr. Lau has over 10 years’ experience in the telecommunications and public safety industries, Mr. Lau possesses in-depth experience in all facets of public safety telecommunications including: Legacy and Next Generation 9-1-1 systems, dispatch systems, system integration, and system operations. Mr. Lau has worked with some of the industry’s largest Communications Centers and is actively involved with many Next Generation 9-1-1 deployments. Mr. Lau is a Senior Solutions Engineer with Emergency CallWorks and is a strong advocate in helping budget constrained agencies across the country find viable solutions that meet their needs.

Nate McClure
Mr. McClure has over 50 years of public safety experience including 9 years as a deputy sheriff, 8 years as an emergency management coordinator, and 17 years as a director of a consolidated 911/dispatch center. He also has 22 years’ experience as a paid-on-call fire fighter/medical first responder. For the past 15 years he has been actively engaged as a public safety consultant and has competed projects in more than 20 states and 3 foreign countries. He has authored numerous articles and presented at a number of APCO and NENA annual conferences, State conferences, and other venues. He has been president of 2 APCO chapters, a NENA chapter, and APCO International. He has a MPA with an emphasis on strategic planning.

Crystal McDuffie, ENP, RPL
Crystal has 20 years of experience in Public Safety Communiations.  She currently serves as the Communications Center and 9-1-1 Services manager for APCO International.  Additionally, Ms. McDuffie serves as one of the training coordinators for NC APCO.  She holds a BA in Justice Studies from NC Wesleyan College. 

Ernie Olds
Mr. Olds is an architect and the Vice President of Becker Morgan Group Inc, a regional architecture and engineering firm of 78 people. Olds has over 30-years’ experience in public safety design.

Steve O’Conor 
Mr. O’Conor has served on APCO’s Standards Development Committee, several joint APCO-NENA Working Groups, and is a Past President of NENA. He is the Director of Client Services for Synergem Technologies, a Next Generation 9-1-1 service provider. He previously served as the Assistant Emergency Communications Manager for the West Palm Beach Police Department and as the Brevard County 9-1-1 System Manager. He retired as a Police Lieutenant after a 25-year career with the Vernon, NJ, Police Department. A Summa Cum Laude graduate of Upsala College, he holds a Master’s Degree in Criminal Justice from Rutgers University

Brett Patterson 
Mr. Patterson is Academics & Standards Associate and Chair of the Medical Council of Standards for the International Academies of Emergency Dispatch (IAED). His role involves protocol standards and evolution, research, training, curriculum, and quality improvement. He is a member of the IAED College of Fellows, Standards Council, Rules Group, and Research Council. He became a paramedic in 1981 and began a career in emergency communications in 1987. Prior to accepting a position with the IAED, he spent 10 years working in the Pinellas County EMS System, Florida.

Donna Platt
Ms. Platt is Emergency Preparedness Coordinator with NC Division of Services for Deaf and Hard of Hearing. She has over 16-year experience providing training, resources and collaboration with PSAPs and emergency entities in North Carolina and Washington State on effective communication access for deaf, deaf-blind and hard of hearing individuals. She is NENA Accessibility Committee Co-Chair to ensure that 9-1-1 technologies and services are communication accessible for individuals with disabilities when calling 911 directly. Donna was on FCC Emergency Access Advisory Committee providing recommendations and solutions for people with disabilities to have direct equal communication access during Next Generation 9-1-1 environment.

Elizabeth Poole
Ms. Poole has been with Durham 9-1-1 for just over 21 years and is currently the Education and Training Coordinator.  She enjoys teaching new and seasoned employees as well as educating the public about 9-1-1.

Angie Schulz, ENP
Ms. Schulz has served in the public safety field for 21 years.  Currently, she holds the position of Training Manager for the Raleigh-Wake Emergency Communications Center. She is responsible for the hiring and training of all new telecommunicators and the professional development of all employees. Ms. Schulz holds a Bachelor of Science in Criminal Justice.  She is a past NC NENA President and served many years as the NC NENA Education Chair.  Additionally, she also has served as member of the APCO Sub-Committee Occupational Analysis Committee and APCO Call Center Standards Committee.

Jeremy Smith, CTO 
Mr. Smith is currently employed with Forsyth County Emergency Services Communications Division. He has 3 years’ experience and recently been assigned as the “On-Shift” trainer. He currently serves on the Member & Chapter Services Committee with APCO Intl. Mr. Smith is a current RPL student and should be complete as of June 2016. He has volunteered in Fire Service for 11 years starting at age 14 and is thankful for each moment. This along with many mentors has shaped him into the professional he is today. His only career goal is to make a difference, period.

Roger Smock
Mr. Smock is a safety consultant for the NCDOT-Rail Division, in charge of the BeRailSafe program. As part of this position, one of his main duties is teaching public safety professionals (police, fire, 911) about how to safely respond to rail incidents and emergencies.

Brian Tegtmeyer, ENP
Brian is the Executive Director at DuPage Public Safety Communications (DU-COMM). DU-COMM is a large consolidated 9-1-1 center in DuPage County, Illinois, serving forty-five (45) police and fire agencies and over 800,000 citizens. Brian began his career as a 9-1-1 Telecommunicator, and has over 20 years of experience in public safety communications. Brian is a certified Emergency Number Professional (ENP), and a member of the NENA and APCO. Brian is a member of the NENA Education Advisory Board and regularly presents on public safety communications operations, and management including the Center Manager Certification Program (CMCP).

Becky Ward 
Ms. Ward has experience both as a practitioner (patrol and detectives) as well as working for various CAD vendors. She is the principal author of a number of what papers published by the IJIS Institute on the topic of CAD-to-CAD interoperability, including: • Critical Decision Criteria for Data Sharing • Governance Agreement in Public Safety Information Sharing Project • Best Practices in Public Safety Data Sharing • Use Cases in Public Safety CAD-to-CAD Data Sharing

James Wilson 
Mr. Wilson has ten years’ experience with Gaston County Police in Communications. He is currently a Shift Supervisor having also served as Training Supervisor and Training Officer.